COVID-19 Information for Students

Below are college-wide updates and resources for students in the College of Education related to NC State's response to COVID-19. Refer to your advisors and instructors for course-specific information. Items will be added and updated as new information emerges. Please refer to the university's Protect the Pack website for university-level policies, guidelines and issues. The information below refers to college-specific updates.

Important College Phone Numbers

Do you need immediate assistance? Give us a call at one of these phone numbers depending on which office you need to reach:


College of Education Updates

All undergraduate courses moved to online instruction effective Monday, Aug. 24 and will be held online throughout the fall semester. Graduate courses can continue to meet in person or in a hybrid format.  Regardless of the method of course delivery, the college’s faculty and staff  will ensure students receive high quality instruction, have opportunities to participate in meaningful experiences and build lifelong connections, and receive the services and support they need to feel a sense of belonging within the college and to complete their degrees successfully.

Clinical education can continue to meet in person or in a hybrid format. Professional year experiences (i.e. Professional Semester and Professional Semester 2) and our student teaching and MAT internships are considered clinical education, and our students will continue to follow their placement site.

Poe Hall will be open Monday through Thursday 8 a.m.-9 p.m. and  Friday 8 a.m.-5 pm to accommodate on-campus graduate courses that are still being taught in the building. The building can be entered after hours with card access. When in Poe Hall, be sure to follow all Poe Hall Safety Guidelines.

Consistent with the university’s Community Standards, please follow these safety guidelines when you are in Poe Hall.

  • Enter Poe Hall only if you have a specific activity to accomplish inside.
  • Follow all directional signs and guidelines displayed throughout the building.
  • Use the RoomSign system to track use of spaces and allow for contact tracing if needed.
  • Avoid eating in common areas and shared spaces inside Poe Hall and using communal microwaves and refrigerators.
  • Avoid congregating outside of rooms and offices, and avoid sitting in the hallways.
  • Schedule meetings outside of class with your instructors in advance.
  • Meet with classmates outside of class via Zoom.
  • Respect the maximum capacity signs for classrooms and conference rooms.
  • Keep in place the furniture arrangements in classroom and instructional spaces.
  • Dispose of gloves and masks in landfill bins.
  • Keep in place all displayed signage related to health, safety, and Protect the Pack guidelines.

Download Poe Hall Safety Guidelines for Students

All students should use RoomSign to sign in and out of classrooms to allow the college to track the use of spaces and for contact tracing if needed. QR codes are located outside and inside classrooms. Please do not congregate in front of QR codes. The camera feature of your phone or a QR scanning app can be used for scanning. No tracking or personal data is used in this process.
To support safe traffic flow, Poe Hall has designated two entrances and two exits. The two stairways leading to the Court of North Carolina are marked as DOWN ONLY for exiting the building. The two stairways leading to Stinson Drive are marked as UP ONLY for entering the building.

Hallways: The traffic pattern on the 2nd floor will flow one-way, counter-clockwise to minimize close contact. On all other floors, remain 6 feet apart and follow additional instructions where posted.

Restrooms: Please stand in line, 6 feet apart, outside the bathroom when occupancy is too great to maintain safe distances inside.

Elevators: Students are encouraged to use the stairs. Preference for elevator usage should be given to those with accessibility or physical needs. Elevator capacity will be limited to 2 at a time. Those waiting for the elevator should stand 6 feet apart.

METRC is open Monday-Friday 9 a.m. to 4 p.m. for circulation requests throughout the fall semester. A few notes:

  • Limited single-use study space will be available, and patrons can remain in METRC for up to 1 hour.
  • The front doors of METRC will become ENTRANCE ONLY and the back door (facing the double-elevator) will become EXIT ONLY.
  • We encourage patrons to request books versus coming into browse for books. Books and some equipment will be placed in a 72-hour no-touch location upon return; due dates will be adjusted accordingly and fines will not be implemented.
  • METRC will continue to offer online services for meetings and instructional consultations with faculty, instructors, staff, and students; training sessions; PGUs; most course instruction, etc.

For details on what services are available and changes to procedures, physical space use, etc, visit ced.ncsu.edu/metrc.

The Student Success and Advising Center (SSAC) is open for in-person appointments on Mondays, Tuesdays, and Thursdays 10 a.m.- 4 p.m. Staff will rotate shifts to meet low occupancy standards for health and safety. They will be available remotely on Wednesdays and Fridays.

A few notes:

  • Students who have a scheduled or confirmed face-to-face appointment with a SSAC staff person must wait in the seating area located in the hall adjacent to the SSAC 505 suite.
  • At the time of their scheduled and confirmed meeting, the student must enter the SSAC conference room through the dedicated ENTRANCE ONLY door to the center.
  • Virtual visits are encouraged to minimize the number of students in the space and to limit points of contact for the staff.
  • There will be no face-to-face appointments scheduled for Wednesdays to allow for thorough cleaning procedures.

The computer lab in Poe 417 will be open for students when classes are not scheduled to meet in that room. Technology assistance will be provided to students who contact EdIT via the Help Desk phone number 919-515-1760 or email at ced_help@ncsu.edu.

If you would like to schedule a phone call or a virtual meeting with someone from the College of Education Student Services Team, please see below for contact information:

For general questions, please contact ced_studentsuccess@ncsu.edu
If you are a graduate student in need of additional support or receiving updates specifically related to graduate students within the College of Education, please contact Dr. Melvin “Jai” Jackson, the director of the Office of Graduate Student Support Services.

For university-wide updates, resources and information, visit the university’s central website at ncsu.edu/coronavirus.

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