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FAQ

Answers to the most commonly asked questions. If you can’t find your answer here, please feel free to contact us directly.

What are METRC’s hours?

Due to flooding, METRC will be open for circulation only today, April 4th. The lounge area will be closed, but check-in/check-out services are still available.

Thanks for your patience! If you need anything urgently, please email us at cedmediacenter@ncsu.edu.

Monday – Thursday: 9 a.m. – 6 p.m.
Friday: 9 a.m. – 4 p.m.
Weekends: Closed

Please note: METRC is closed for university holidays and when classes are canceled.

Where is METRC located?

DH Hill Jr. Library
2 W Broughton Dr
Raleigh, NC 27695
Basement B404

Can I print in METRC?

At this time, we do not have printing available in METRC. However, there is a printing space in Hill Library to the right of the Ask Us desk.

What can I check out from METRC?

Anyone at NC State is free to check out our books. However, all of our equipment, kit, and Makerspace items are limited to the College of Education and Psychology. For a more comprehensive list of available items, please visit our Available Technology page.

Do you have access to eBooks?

Yes. We are partnered with Overdrive, Mackinvia, Tumblebooks, and more. All of the access instructions are on our eBook page. Please note that all eBooks are limited to the College of Education only.

Can I have an event in METRC?

Yes! Provided you meet the criteria listed in our Space Usage Policy. Please keep in mind that the space we have now in Hill Library is smaller than what we had in Poe, so we won’t be able to accommodate the same types of events as previously. Feel free to email us at cedmediacenter@ncsu.edu if you’d like to request a consultation.

Can you help me fix something/help with technology?

We are happy to help troubleshoot any technology that you’ve checked out from METRC. No appointment is necessary but please come with enough time to properly evaluate the problem. Personal item help should be directed to EdIT.

I need help with teaching/can someone help me with my class?

Yes. Most basic information can be found on our Teaching Support pages; use the links at the top of the page for your specific needs. For more complex questions, or if you can’t find the information you’re looking for, feel free to contact us directly. Email is always preferred.