CED Help Desk 412-D Poe Hall CED_Help@ncsu.edu 515-1760 College of Education NCSU last updated 9.22.2006 |
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The college's Mac OS X users have three avenues by which they can access their GroupWise mail (actually four, including handheld access): GroupWise 7 Java Client, IMAP and WebAccess. All three allow you to receive & send mail & attachments, though only GroupWise 7 and WebAccess allow you to access your calendar and configure vacation rules. As of September 2006, GroupWise 5.2.8 for Mac OS Classic is no longer compatible with the college's GroupWise system. GroupWise WebAccess With WebAccess you can read your GroupWise mail from any computer (Mac or Windows) that has internet access and a web browser. Just direct your browser to http://gwced.ncsu.edu and enter your GroupWise login name and password. If you are using a slow internet connection, try the Simple HTML address which strips out most of the graphics and loads faster. GroupWise 7 Java Client on Mac OS X Novell's
cross-platform GroupWise 7 Java Client runs natively
in Mac OS X 10.3.4 and Java 1.4.2 (both available through
Software Update if you're computer is running OS X 10.3). The
application is available on CD along with
the necessary system updates from the CED Help Desk (515-1760, Poe
412-D). Installation instructions are included on the CD.
The first time you
launch the
application, enter gwced.ncsu.edu
in the Address field
and 1677 in the Port field.
![]() Thunderbird
or Other IMAP Mail
Client
To read access your GroupWise account with Mozilla Thunderbird:
GroupWise on Mac Frequently Asked Questions How do I
change my GroupWise password?
Can I get my Unity email forwarded to my GroupWise account? I've changed from GroupWise to Thunderbird. Will I lose my GroupWise address books? How do I change the text size in emails? Can I click on hyperlinks in emails? How do I archive old mail? Changing Your GroupWise Password WebAccess
GroupWise 7
Java Client
IMAP Mail Client
You cannot change
your GroupWise password through an IMAP mail client. You need to log in
to your GroupWise account through WebAccess or the GroupWise 7 client
in order to change your password.
Forwarding Unity Email to GroupWise Account ITD will
autoforward your Unity email to another address at your request.
According to Rules
and Procedures:
Unity/EOS account
holders can have their e-mail forwarded to a different e-mail account.
The requests must come from the Unity e-mail account for which mail is
to be forwarded, and must provide the full Internet address to which
the e-mail is to be forwarded. Requests for mail forwarding should be
sent to accounts@ncsu.edu. E-mail will be forwarded for a
year, by default. However, requests for forwarding can be made for up
to 5 years. It will be the responsibility of the account holder to
inform ITD in the even that their forwarding address has changed.
To send this request from your Unity account you can use NCSU Webmail if you don't have another mail client already configured for Unity email. The full internet address of your GroupWise account is your GroupWise login name @gwced.ncsu.edu. Transferring GroupWise Address Books to Thunderbird IMAP mail clients
cannot access address books you have created in the GroupWise mail
client. If you have recently switched from the GroupWise client (for
Mac or for Windows) to Thunderbird (Mac or Windows), we can convert
your GroupWise address books to a format recognized by Thunderbird.
Email your request to our Help Desk. While Thunderbird
is not able to access GroupWise's System Address Book of all campus
GroupWise users, it can be configured to perform lookups against the
NCSU LDAP server which contains email addresses for all campus users.
To add LDAP lookups to Thunderbird:
To use your new address book, click the Write button in your Thunderbird tool bar to start composing a new email. In the composition window click the Contacts button in the tool bar. In the Contacts bar that appears go to the Address Book pull-down menu and select the LDAP directory you created above. Type in a name in the Search For field. When you find the person you're looking for, just double-click his/her name. Accessing HyperLinks In Emails GroupWise 7
Java Client Even though
hyperlinks within emails will not be underlined, they are active links
you can click on, provided you've selected a default web browser.
Changing Text Size In Received Emails WebAccess WebAccess uses
the
default font
size of the web browser you're using. If you find the text too small or
large, you need to change the text settings for the browser. In
Safari's
preferences go to "Appearance" and in Firefox's
preferences go to "General" and select "Fonts & Colors."
GroupWise 7
Java Client In GroupWise 7 go
to the GroupWise menu and
select Preferences. In the
General settings
window select a default font and size for composing and reading.
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Archiving Old Email Archiving
refers
to storing mail or calendar items in a location other than the mail
server. You can choose
to
archive mail to your computer's hard drive or to your Home space on the
CED3
file server.
GroupWise
7 Java Client
Successfully
archived messages will disappear
from your GroupWise mailbox. To read archived messages, click on Online (just above your name in the
navigation bar) and select Archive
from the pull down menu. The Online indicator will now read Archive and
your archived messages will be visible. To return to your active
mailbox, click on Archive and
select your name from the
pull down menu. The indicator should read Online once again.
Please
note: The
archiving process will create a folder with a strange
name like "oflqqarc" in the location you selected in Step 3 above. Do not
delete this folder or its contents or you will permanently lose your
archived mail.
Thunderbird
You should now
see that folder listed among the Local Folders. To transfer messages
from the GroupWise server to your local hard drive you can either drag
the message to the local folder or with the Move command in the Message menu.
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